Support Center

Household Greeting

Last Updated: May 28, 2017 05:44PM CDT

The Household Greeting fields are designed to be used in mailings, and offer various addressee options that can be used for different communication types. By default, the system will generate the greetings for each Account. You can opt to uncheck the “Auto Greeting Naming” field on a specific record in order to override the default greetings and enter your own custom greetings.
 

The greeting terms for the Contact 1 are always placed first in the Household Greetings. Adjust the order of the Contact 1 and Contact 2 on the Household Record in order to reorder the names in the greetings. As well, you can uncheck the “Auto Greeting Naming” field as described above.

 

Field Label

Description

Formal Greeting

Full names with titles of both household contacts

(e.g. Dr Moe Hamster & Ms. Lola Beagador)

Informal Greeting

Full names of both household contacts

(e.g., Moe Hamster & Lola Beagador)

Formal

Titles and last names of both household contacts

(e.g., Dr. Hamster and Ms. Beagador)

Informal

First names of both household contacts

(e.g., Moe & Lola)


NOTE: Deceased contacts are removed from the greetings, but may still be included in the household.

Contact Us

  • Email Us
  • Congregation Connect support is available via email. Please email support@congregationconnect.com and one of our Support Specialists will respond as quickly as possible.
https://cdn.desk.com/
false
cloud4good
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete