Support Center

Managing Congregation Connect User Licenses

Last Updated: Aug 07, 2017 09:19AM CDT

When implementing Congregation Connect, you will purchase a certain number of Package Licenses depending on how many Users will need to access the application. Users who do not have such a license, will not be able to access Congregation Connect. Should you require more license, please reach out to your Account Executive or email

Assigning/Managing Licenses

  1. From Setup, enter Installed Packages in the Quick Find box, then select Installed Packages.
  2. Click Manage Licenses next to the package name "Synagogue Cloud"

Note: To assign licenses for a package, you must have access to the package and at least one available license.

















  • To assign licenses to more users, click Add Users. (This button will only be available to click on if you have available licenses to assign.) The next page will allow you to select a User to assign the license to.
  • To remove a license from a user, click Remove next to the user's name. 

Please note, Licenses will remain assigned to a User that is inactivated. You will need to manually remove the License in order to free it and reassign to an active User.

Contact Us

  • Email Us
  • Congregation Connect support is available via email. Please email and one of our Support Specialists will respond as quickly as possible.
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